Automation schedule
Control when your automated agent responds to customer inquiries, including live chat interactions.
Last updated
Control when your automated agent responds to customer inquiries, including live chat interactions.
Last updated
To set up your automation schedule:
Go to Settings > Conversation Automation > Automation Schedule
Toggle availability for each day
Set custom timeframes if needed
Click Save to apply changes
This ensures automated responses align with your business hours, helping maintain a smooth customer experience.
