Agent

The Agent setup is the heart of your Distance platform. It allows you to train both your team and agent to deliver precise, business-aligned responses to customer inquiries.

By completing the Agent setup, you provide your agent with the context it needs to handle conversations professionally, efficiently, and with a personalized touch. Each section of the Agent setup focuses on specific details about your business operations, ensuring every customer interaction is accurate. The more comprehensive the information you provide, the better the Distance Agent can address your customers' needs and requests. Check out our video tutorial to learn quickly how to set up your Distance Agent.