Welcome to Distance! 🎉
Distance: Seamless communication, instant responses.
With Distance, you’ll never miss a lead. Intuitive AI agents provide immediate responses, while trained human agents provide oversight and handle complex tasks, ensuring every client interaction is professional, efficient, and authentic.
Why choose Distance?
Instant responses: Engage leads immediately with AI-powered replies, keeping you ahead of the competition.
Centralized communication: Manage texts, emails, live chat, and social messages from one platform. No more switching back and forth.
Automated efficiency: Save time by automating repetitive tasks like tracking issues and gathering service details.
Scalable support: Handle peak hours and busy seasons without additional hiring or training.
Revenue-focused: Turn conversations into opportunities with smarter, consistent interactions.
Stay focused on what matters most—your customers and growing your business.
Onboarding checklist
The Onboarding checklist on your Distance dashboard is designed to help you set up your account efficiently and ensure your Distance Agent and tools are ready to serve your customers. Each step connects seamlessly to relevant sections of the app. Once completed, a checkmark will appear to indicate progress. Follow these six steps to complete your setup:
Complete your profile Provide key business details such as your company name, contact information, and industry. This will help tailor the platform to your needs.
Train your Distance Agent Populate the Agent setup section with essential business information, FAQs, and service details. A well-informed agent ensures accurate and consistent customer responses.
Set up a form to capture inquiries Create and customize forms to collect customer inquiries. These forms can be shared via links, QR codes, or embedded directly on your website.
Add your email Connect your business email to manage and respond to all inquiries from one central location, streamlining communication.
Connect one social channel Link your Instagram or Facebook accounts to unify customer messages from social media into the platform for better collaboration.
Set up your business phone number Activate a business number for texting and forwarding, ensuring you never miss a customer inquiry.
Completing these steps will fully optimize your Distance setup to deliver exceptional customer experiences. Keep an eye on the checklist to track your progress and ensure nothing is missed.
Getting started with Distance
Once you’ve completed all the steps, your Distance account will be fully set up. These steps ensure your business is ready to manage inquiries efficiently from one platform while converting more leads into revenue.
Jump right in
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