Distance
  • Welcome to Distance! 🎉
  • Getting Started
    • Quickstart
      • Connecting channels
        • Live chat setup
          • Distance Page Customization
        • SMS channel setup
        • Social channels setup
        • Email channel setup
    • Tickets
    • Contacts
    • Agent
      • Agent
        • Customize agent
        • Knowledge base
        • Custom questions
      • Conversation automation
        • Automation schedule
        • Active channels
        • Stop words
      • Ticket Automation
        • Auto-ticketing
        • Assignment Rules
    • Playground
    • Forms
    • Settings
    • Ticket pipeline
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  1. Getting Started

Quickstart

This quick guide streamlines the setup of your Distance account, helping you quickly maximize its capabilities.

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Last updated 2 months ago

To complete your profile and ensure your business is set up correctly:

  1. Navigate to the Settings section in the sidebar menu.

  2. Enter the following details:

  • Business name: The official name of your business.

  • Business address: Your physical or registered business address.

  • Business website: A link to your company website.

These details ensure that your Distance account is connected to a verified business. An accurate profile is essential for using features like SMS and inquiry forms.

Ready to dive in? Follow the steps in the Onboarding checklist to set up Distance for your business.