> For the complete documentation index, see [llms.txt](https://distance.gitbook.io/distance/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://distance.gitbook.io/distance/getting-started/knowledge-base/business-information.md).

# Business information

Business information defines your company identity, services, and training sources used by AI agents during customer interactions.

### **Introduction**

The **Business information** tab defines the core details used by AI agents when interacting with customers. This includes your company identity, services, and public-facing business information.

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These details shape how agents describe your business, respond to general inquiries, and maintain consistent communication across chat, SMS, and calls. Keeping this information accurate ensures responses stay aligned with your brand and services.

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### **Company name**

Your company name is used by AI agents when referring to your business in conversations.

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Keep this updated to ensure customers receive consistent and accurate brand representation.

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### **Train your agent**&#x20;

Train your agent allows you to link your website or Google business profile so Distance can automatically scan your business information and use it to populate your [**Business overview**](#business-overview).

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When setting up your Distance account for the first time, you may be asked to provide your business website and Google Business Profile. These fields are optional, and if provided, Distance uses them to generate your initial Business Overview.

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Click **Edit** to add or update links, then click **Retrain your Agent** to apply the changes. Retraining ensures new or updated information is reflected in future conversations.

### **Business overview**

Describe what your business does and the services you provide. This section is automatically populated when you add your business website or Google Business Profile under **Train your agent**, as Distance scans these sources to generate the overview.

<div data-with-frame="true"><figure><img src="https://4165927833-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FWHGGlctFzoGEVhyOAO17%2Fuploads%2FBA13kl6FlAKrYbOkFcgp%2Fimage.png?alt=media&amp;token=410ceacd-07f0-4bcd-bbef-5f7a56d2e62c" alt=""><figcaption></figcaption></figure></div>

Review the generated content carefully to ensure it is accurate and reflects how you want your business to be represented. Keeping this section up to date helps improve response quality and ensures your agents provide clear and reliable information to customers.