Testing and managing your agents

Test AI Chat and AI Voice agents in real time to preview responses, validate behavior, and ensure settings, scripts, and tones match your business needs.

Testing Your Agents

• AI Chat – Use the Playground to simulate customer interactions and preview responses.

• AI Voice – Use the Talk to your agent button (Agents → AI Voice → select your agent, then Edit) to place test calls and preview voices.

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Multiple Agents

You can create multiple agents for different use cases such as sales, support, or after-hours handling. Each agent has its own settings, scripts, and capabilities. Agent limits and pricing depend on your plan.

Contact support or your account manager for details.