> For the complete documentation index, see [llms.txt](https://distance.gitbook.io/distance/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://distance.gitbook.io/distance/getting-started/campaigns.md).

# Campaigns

A centralized workspace for creating outbound SMS campaigns, monitoring delivery, and reviewing campaign activity.

### **Introduction**

**Campaigns** is where your team creates and manages outbound SMS outreach in Distance. From this page, you can launch new campaigns, review previously sent campaigns, and track delivery results across recipients.

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When a campaign is sent, Distance records the campaign configuration, assigned AI agent, message content, and delivery results, allowing you to easily monitor and audit outreach activity.

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### **Campaigns overview**

Navigate to **Campaigns** from the left sidebar.

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At the top of the page you can click **Create campaigns** to open the campaign builder and create a new campaign.

<div data-with-frame="true"><figure><img src="https://4165927833-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FWHGGlctFzoGEVhyOAO17%2Fuploads%2FLfm2qs75CaSfbu83C1iL%2Fimage.png?alt=media&amp;token=ab1c1234-55f4-4aed-88f8-5a5573c41b43" alt=""><figcaption></figcaption></figure></div>

#### **Create a new campaign**

This section provides prebuilt campaign templates to help you quickly start a campaign.

<div data-with-frame="true"><figure><img src="https://4165927833-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FWHGGlctFzoGEVhyOAO17%2Fuploads%2FENDtTyFtplBfwlItAp8e%2Fimage.png?alt=media&amp;token=47f790db-01cd-4250-a9e8-98fca8629968" alt=""><figcaption></figcaption></figure></div>

* **Seasonal promotion** – Run a timely offer
* **Last minute availability** – Fill open slots fast
* **Referral push** – Turn customers into referrals
* **Repeat customer offer** – Bring past customers back
* **Limited time offer** – Create urgency fast
* **New service announcement** – Promote something new

Below this is the **Latest campaigns** section, which displays all previously sent campaigns.

<div data-with-frame="true"><figure><img src="https://4165927833-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FWHGGlctFzoGEVhyOAO17%2Fuploads%2Fx5IESPcjtLiutb9aFmt7%2Fimage.png?alt=media&amp;token=1a1f4065-21da-40ea-8bcf-70baa15232cc" alt=""><figcaption></figcaption></figure></div>

The campaign table includes **Campaign** name (including date and time sent), **Channel**, **Status**, and a **View** button to access full details.

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### **Viewing campaign details**

Each campaign includes a detailed view where you can review its configuration, delivery results, and message content.

Click **View** on a campaign to see its full details.

The campaign details section displays the following information:

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* **Agent** (AI agent name)
* **Channel** (**SMS** or **Email**)
* **Status** (for example, Completed)
* **Created** (date and time)
* **Message** (message content)

Recipient details display the following information:

<div data-with-frame="true"><figure><img src="https://4165927833-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FWHGGlctFzoGEVhyOAO17%2Fuploads%2FFQ8lmyGx6zl31Wpzuf8D%2Fimage.png?alt=media&amp;token=f1e94c86-396b-403c-85ce-e851b4aac063" alt=""><figcaption></figcaption></figure></div>

* **Recipient** (phone number)
* **Status** (Delivered or Failed)
* **Sent at** (date and time)
* **Message content**

This view allows your team to verify delivery, review message content, and confirm which AI agent handled replies.