# Team tab

The **Team** tab is where you manage the people who collaborate in your Distance workspace. From here, you can invite new members, view active users, and ensure the right people can participate in conversations, tickets, and workflows. Keeping your team list up to date helps maintain clear ownership and accountability across customer interactions.

#### Managing team members

From the **Team** tab, you can view all current team members and their status.

To invite a new team member:

1. Click **Invite team member**.

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1. Enter the team member’s email address.

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3. **Member** role will be automatically assigned.&#x20;
4. Send the invitation.

Invited users must accept the invitation before they become active in the workspace.

#### Team member access and usage

Only **active team members** can:

* Be assigned to tickets
* Be included in ticket assignment rules
* Take over conversations from AI agents

If a user is inactive or removed, they will no longer appear as an option for assignments or routing rules.
